4.9 Project Charter | Simplicity Advantage

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Certified Master Black Belt Spring 2025

Course Introduction

Course Introduction (8:19)
Zoom meeting 0
Course Introduction (8:19)

Module 1: Lean Six Sigma Sinergy

1.1 Learning Outcomes and Topics for Module 1 (1:17)
1.2 Why Lean Six Sigma (20:47)
1.3 Lean Six Sigma History (10:46)
1.4 Business Performance Excellence and Benchmarking (26:06)
1.5 Lean Six Sigma Synergy (10:34)
1.6 Six Sigma Methodology (11:55)
1.7 Lean Methodologies (11:07)
1.8 Other Business Improvement Methodologies (4:41)
1.8 Other Business Improvement Methodologies (4:41)
Zoom meeting 1 (71:31)

Module 2: Customer and Organizational Feedback

Module 2 Intro (1:34)
2.1 Voice of the Customer (6:18)
2.2 Customer Personas (7:12)
2.3 RFM Segmentation (7:23)
2.4 Kano Analysis (4:38)
2.5 Baseline Customer Satisfaction – Net Promoter Score (9:18)
2.6 Financial Measures (10:01)
2.7 Business performance measures (6:46)
2.4 Kano Analysis (4:38)
Zoom meeting 2:

Module 3: Strategic Plan Development - Strategic Tools and Methods

3.1 Strategy Development Process (6:41)
3.2 Strategy Planning and Research (5:31)
3.3 Porter’s Five Forces (6:38)
3.4 PEST Analysis (5:44)
3.5 Product Life Cost (5:33)
3.6 BCG Growth-Share Matrix (4:53)
3.7 The Ansoff Matrix (5:30)
3.8 Value Chain Analysis (5:06)
3.9 Core Competences Analysis (2:57)
3.10 SWOT TOWS Analysis (3:45)
3.11 Strategy Maps and Balanced Scorecard (7:19)
Zoom meeting 3:

Module 4: Measure: Quality Measures

4.1 Tools used to define projects (3:47)
4.2 VOC CTQ Alignment (4:00)
4.3 QFD (4:16)
4.4 FMEA (7:03)
4.5 Customer journey mapping (8:29)
4.6 Problem Statement (9:02)
4.7 Affinity Diagram (3:42)
4.8 Scoping Tools (2:53)
4.9 Project Charter (3:29)
4.10 Value Stream Mapping (12:18)
4.11 VSM Analysis (15:35)
4.12 Make Value Flow 8 Types of Waste (5:49)
4.13 8 Types of Waste Analysis (9:37)
4.14 A3 (4:16)
4.15 Opportunities for Improvement (4:51)
4.13 8 Types of Waste Analysis (9:37)
Zoom meeting 4:

Module 5: Strategy Implementation

5.1 Barriers to strategy execution (3:37)
5.2 Strategy Execution (8:18)
5.3 Hoshin (7:49)
5.4 Hoshin Kanri Alignment with Strategic Plan (8:37)
5.5 Hoshin Kanri Catch the Ball (6:26)
5.6 KPI Flow (9:23)
5.7 Portfolio and program governance, monitoring, controlling, risk management, and reporting (8:16)
Zoom meeting 5:

Module 6: Organization Change Management

6.1 Change management models (Kotter’s 8 Steps, ADKAR) (17:22)
6.2 Understand yourself and your team – Personality preferences (DISC and MBTI) (12:47)
6.3 Decision making Styles (6:22)
6.4 How to overcome organizational barriers - Competing Values Framework (9:28)
6.5 Logic Models (4:33)
6.6 How to gain commitment. (10:14)
Zoom meeting 6:

Module 7: Risk Management

7.1 Risk identification FMEA (4:02)
7.2 FMEA Types (4:22)
7.3 FMEA Process (14:03)
7.4 Risk Management Strategies (4:22)
7.5 Risk Management Process (14:08)
7.6 Build Monte Carlo Model (4:56)
7. 7 Model Inputs (3:46)
7.8 Sensitivity Analysis & Scenario development (1:30)
7.9 Decision making (10:00)
Zoom meeting 7:

Module 8: System Thinking

8.1What is System Thinking (5:09)
8.2 System Thinking Fundamental Concepts (5:25)
8.3 Types of system mapping (3:41)
8.4 Causal Loops and BOTG diagrams (4:13)
8.5 Levels of thinking (8:58)
8.6 Ladder of Inference (9:16)
8.7 Jahari Window (4:03)
8.8 Causal Loop and Stock Flow maps (7:37)
8.9 Causal Loop Architypes (8:57)
Zoom meeting 8:

Module 9: Training and coaching

9.1 Training needs analysis (6:12)
9.2 Competence development -Training Plan (8:16)
9.3 Training program effectiveness evaluation (4:24)
9.4 Team Facilitation (6:44)
9.5 Project Reviews (5:20)
9.6 Team Dynamics
9.7 Facilitation
9.8 Lean Leadership and Servant Leadership (8:03)
9.9 Situational Leadership and Management KATA (22:35)
Zoom meeting 9: (79:09)

Module 10: Project Reviews

10.1 DMAIC Project Review Process (4:03)
10.2 DMAIC Project Review Participants (5:35)
10.3 DMAIC Project Reviews Benefits (5:24)
10.4 Project Review Define Phase (8:25)
10.5 Project Review Measure Phase (8:55)
10.6 Project Review Analyse Phase (6:10)
10.7 Project Review Improve Phase (7:11)
10.8 Project Review Control Phase (7:11)
Zoom meeting 10:

Module 11: Digital Transformation

11.1 Digital Transformation (4:00)
11.2 Industry 4 Technologies (8:26)
11.3 Digital Maturity Models (6:09)
11.4 Digital Value Transformation (5:51)
11.5 Digital Transformation Assesment (9:59)
11.6 Big Data (3:28)
11.7 ISO 8000-61 (5:52)
11.8 Data Quality management (10:10)
11.9 Robotic Process automatization (5:00)
11.10 Process Mining (8:02)
11.11 Data Science (4:13)
11.12 Data Mining and Machine Learning (6:13)
Data Mining Demonstration (9:15)
Data Mining Demonstration (9:15)
Zoom meeting 11:

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4.9 Project Charter

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