Course Introduction
Module 1: Lean Six Sigma Sinergy
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1.1 Learning Outcomes and Topics for Module 1 (1:17)
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1.2 Why Lean Six Sigma (20:47)
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1.3 Lean Six Sigma History (10:46)
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1.4 Business Performance Excellence and Benchmarking (26:06)
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1.5 Lean Six Sigma Synergy (10:34)
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1.6 Six Sigma Methodology (11:55)
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1.7 Lean Methodologies (11:07)
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1.8 Other Business Improvement Methodologies (4:41)
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1.8 Other Business Improvement Methodologies (4:41)
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Zoom meeting 1 (71:31)
Module 2: Customer and Organizational Feedback
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Module 2 Intro (1:34)
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2.1 Voice of the Customer (6:18)
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2.2 Customer Personas (7:12)
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2.3 RFM Segmentation (7:23)
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2.4 Kano Analysis (4:38)
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2.5 Baseline Customer Satisfaction – Net Promoter Score (9:18)
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2.6 Financial Measures (10:01)
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2.7 Business performance measures (6:46)
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2.4 Kano Analysis (4:38)
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Zoom meeting 2:
Module 3: Strategic Plan Development - Strategic Tools and Methods
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3.1 Strategy Development Process (6:41)
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3.2 Strategy Planning and Research (5:31)
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3.3 Porter’s Five Forces (6:38)
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3.4 PEST Analysis (5:44)
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3.5 Product Life Cost (5:33)
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3.6 BCG Growth-Share Matrix (4:53)
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3.7 The Ansoff Matrix (5:30)
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3.8 Value Chain Analysis (5:06)
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3.9 Core Competences Analysis (2:57)
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3.10 SWOT TOWS Analysis (3:45)
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3.11 Strategy Maps and Balanced Scorecard (7:19)
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Zoom meeting 3:
Module 4: Measure: Quality Measures
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4.1 Tools used to define projects (3:47)
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4.2 VOC CTQ Alignment (4:00)
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4.3 QFD (4:16)
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4.4 FMEA (7:03)
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4.5 Customer journey mapping (8:29)
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4.6 Problem Statement (9:02)
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4.7 Affinity Diagram (3:42)
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4.8 Scoping Tools (2:53)
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4.9 Project Charter (3:29)
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4.10 Value Stream Mapping (12:18)
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4.11 VSM Analysis (15:35)
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4.12 Make Value Flow 8 Types of Waste (5:49)
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4.13 8 Types of Waste Analysis (9:37)
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4.14 A3 (4:16)
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4.15 Opportunities for Improvement (4:51)
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4.13 8 Types of Waste Analysis (9:37)
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Zoom meeting 4:
Module 5: Strategy Implementation
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5.1 Barriers to strategy execution (3:37)
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5.2 Strategy Execution (8:18)
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5.3 Hoshin (7:49)
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5.4 Hoshin Kanri Alignment with Strategic Plan (8:37)
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5.5 Hoshin Kanri Catch the Ball (6:26)
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5.6 KPI Flow (9:23)
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5.7 Portfolio and program governance, monitoring, controlling, risk management, and reporting (8:16)
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Zoom meeting 5:
Module 6: Organization Change Management
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6.1 Change management models (Kotter’s 8 Steps, ADKAR) (17:22)
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6.2 Understand yourself and your team – Personality preferences (DISC and MBTI) (12:47)
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6.3 Decision making Styles (6:22)
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6.4 How to overcome organizational barriers - Competing Values Framework (9:28)
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6.5 Logic Models (4:33)
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6.6 How to gain commitment. (10:14)
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Zoom meeting 6:
Module 7: Risk Management
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7.1 Risk identification FMEA (4:02)
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7.2 FMEA Types (4:22)
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7.3 FMEA Process (14:03)
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7.4 Risk Management Strategies (4:22)
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7.5 Risk Management Process (14:08)
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7.6 Build Monte Carlo Model (4:56)
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7. 7 Model Inputs (3:46)
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7.8 Sensitivity Analysis & Scenario development (1:30)
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7.9 Decision making (10:00)
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Zoom meeting 7:
Module 8: System Thinking
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8.1What is System Thinking (5:09)
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8.2 System Thinking Fundamental Concepts (5:25)
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8.3 Types of system mapping (3:41)
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8.4 Causal Loops and BOTG diagrams (4:13)
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8.5 Levels of thinking (8:58)
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8.6 Ladder of Inference (9:16)
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8.7 Jahari Window (4:03)
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8.8 Causal Loop and Stock Flow maps (7:37)
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8.9 Causal Loop Architypes (8:57)
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Zoom meeting 8:
Module 9: Training and coaching
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9.1 Training needs analysis (6:12)
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9.2 Competence development -Training Plan (8:16)
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9.3 Training program effectiveness evaluation (4:24)
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9.4 Team Facilitation (6:44)
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9.5 Project Reviews (5:20)
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9.6 Team Dynamics
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9.7 Facilitation
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9.8 Lean Leadership and Servant Leadership (8:03)
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9.9 Situational Leadership and Management KATA (22:35)
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Zoom meeting 9: (79:09)
Module 10: Project Reviews
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10.1 DMAIC Project Review Process (4:03)
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10.2 DMAIC Project Review Participants (5:35)
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10.3 DMAIC Project Reviews Benefits (5:24)
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10.4 Project Review Define Phase (8:25)
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10.5 Project Review Measure Phase (8:55)
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10.6 Project Review Analyse Phase (6:10)
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10.7 Project Review Improve Phase (7:11)
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10.8 Project Review Control Phase (7:11)
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Zoom meeting 10:
Module 11: Digital Transformation
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11.1 Digital Transformation (4:00)
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11.2 Industry 4 Technologies (8:26)
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11.3 Digital Maturity Models (6:09)
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11.4 Digital Value Transformation (5:51)
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11.5 Digital Transformation Assesment (9:59)
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11.6 Big Data (3:28)
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11.7 ISO 8000-61 (5:52)
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11.8 Data Quality management (10:10)
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11.9 Robotic Process automatization (5:00)
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11.10 Process Mining (8:02)
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11.11 Data Science (4:13)
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11.12 Data Mining and Machine Learning (6:13)
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Data Mining Demonstration (9:15)
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Data Mining Demonstration (9:15)
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Zoom meeting 11:
